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Official guides on account verification, crypto liquidity, gift card settlement, and fee structures.
Quick-start fundamentals
Core guides for setting up your account, completing verification, and settling your first trade.
How to Create and Set Up Your Copaly Account
Learn how to register your Copaly account, verify your email and phone number, configure your security PIN, and start trading crypto and gift cards.
How to Verify Your Identity (KYC Tiers & Requirements)
Understand Copaly KYC verification tiers, accepted identification documents (BVN, NIN, Passport, Driver License), and how to pass liveness checks in minutes.
Copaly Fees, Rates & Account Limits Schedule
View the complete breakdown of Copaly transaction fees, crypto network fees, gift card payout rates, and fiat deposit/withdrawal costs.
How to Buy, Sell & Swap Crypto Instantly on Copaly
Learn how to buy and sell Bitcoin, USDT, Ethereum, and Solana directly from your Copaly wallet with locked-in quotes and instant finality.
Browse documentation by topic
Structured reference guides across account compliance, crypto rails, gift cards, and payouts.
Getting Started
Create your Copaly account, configure security settings, and make your first deposit.
Identity Verification & Security
Complete KYC verification, set up 2FA, and protect your Copaly wallet and credentials.
Crypto Trading & Swaps
Buy, sell, swap, and manage BTC, USDT, ETH, and SOL with instant NGN settlement.
Gift Cards & Digital Assets
Trade Amazon, Apple, Steam, Razer Gold, and Sephora gift cards at top payouts.
Fees, Limits & Payouts
Transparent fee schedules, account tier limits, and instant bank withdrawal timelines.
Bill Payments & Utilities
Pay electricity, cable TV, airtime, data bundles, and virtual card funding seamlessly.
Need direct assistance with a transaction or account?
Our support specialists are available 24/7 via in-app live chat and priority email ticket.